The Phlebotomy Textbook

Inside the Third Edition you'll find the most current coverage of routine procedures and their complications, as well as up-to-date information on quality assessment, infection control, state-of-the-art equipment, order of draw, ethical and legal issues, and additional duties of the phlebotomist. New to this Edition A bonus CD-ROM featuring interactive exercises (flash cards, quiz games, drag-and-drop activities), a mock certification exam, and more than 25 minutes of video clips that demonstrate proper techniques. Full-color design with nearly 375 line illustrations and photographs. Illustrated procedures, pre-examination considerations, technical tips, and phlebotomist alerts to reinforce the importance of proper technique, quality assessment, and safety. End-of-chapter summaries and certification examùstyle, multiple-choice questions. Up-to-date coverage of quality assessment (QA) and quality management systems (QMS), including quality system essentials (QSE). Outstanding Features Friendly, narrative writing style that makes important concepts easy to understand. Clinical situations that encourage critical thinking and clinical application. Evaluation checklists that show you how you will be assessed and provide a road map for study and skill development. Integrated coverage of terminology and anatomy and physiology for each body system.